Listening Through the Anger – Feelings in a Thinking EnvironmentOct 01, 2022
A short video on how to manage feelings so we can listen better during heated meetings where emotions are running strongly.
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Research shows that typically we are interrupted within 20 seconds of starting to speak, inhibiting thoughtful, innovative and discerning decision-making. In this article Mitzi Wyman explains how the Thinking Environment, by contrast, creates the conditions for people to say what they really think and where others actually listen, free from the risk of interruption, bringing fresh, independent thinking into our organisations.
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